FAQs Scone Palace, Perth
20th - 22nd July

FAQS

Take a read of our key information and common questions.
Click on the blue title bar and the answers drop down for you.
for anything else, you can contact us and we'll be happy to help.

FESTIVAL DATES & LOCATIONS


REWIND SCOTLAND 2018

July 20th - 22nd
Scone Palace, Perth

 


OPENING TIMES

Festival opening hours will be confirmed closer to the event, although estimated timings are given below;

 

CAR PARKS
Open:

Friday - 12:00
Saturday  - 09:00
Sunday - 09:00

Close:
Monday - 14:00

 

CAMPSITE:
Open:
Friday - 14:00 

Close:
Monday - 12:00

 

ARENA:
Open:
Friday - 18:00 - 23:30
Saturday - 12:00 - 00:30
Sunday - 12:00 - 00:30

TICKET TYPES

There are a number of ticket types available for the festival, allowing you to tailor make your perfect weekend at Rewind Festival. Whether you want to stay with us for the weekend, or visit us from day to day, you’ll find all of these and much more on offer.

Please visit our Tickets page for information or to buy tickets.

 

TIERED TICKETS

As in previous years, we will be operating a tiered ticket system for 2018. This ensures a fair opportunity for everyone to buy their tickets at as reasonable a price as possible.


We will have four tiers this year; Tier 1 - Early Bird, Tier 2, Tier 3 and Tier 4 - Last Minute.

With a set allocation of tickets per tier, this means the earlier you buy, the cheaper your ticket.

 

PRE-PAYMENT PLAN

For the first time, we will be introducing a Pre-Payment Plan option, to help spread the cost of your tickets to Rewind 2018.

These tickets are set Tier 2 and Tier 3 prices, and are subject to the regular booking fees.

All you have to pay up front are your booking fees and postage. From there on, the balance of your order is split over the following months until close to the event.

For more information, see the full Ticketing Terms & Conditions, or contact us for more information.

PLEASE NOTE: final payment dates will be advised for every booking, approximately 8 weeks prior to your event)

If you are under 18 then you will need to be accompanied by a responsible adult (21`+).The safety of minors is extremely important to us, so these conditions are fully enforced. Please remember to bring identification to the festival if you appear under 18 and are coming to the festival without an over 21 year old, otherwise you may be denied entry to the event.  Acceptable forms of identification are BLine cards, passports, driving licences and Citizenship cards.

We will once again be selling Rewind tickets for Rewinders living in our local areas, free of fees.

Address:

Scone Palace
Perth
Scotland
PH2 6BD

Opening Times:

Monday - Thursday: Closed

Friday - Sunday: 10:00 - 16:00

 

With so much on offer at Rewind Festival, we have a number of upgrades and extras available for you to build your perfect weekend. Including VIP upgrades, Campervan access and Boutique Camping.

These options will be made available throughout the year, and numbers will be limited.

Sign up to our mailing list for the latest news on how to add a little extra to your Rewind experience.

 

VIP

Our VIP tickets are perfect for turning a great weekend, into an even better one.

With access to our dedicated VIP areas, you can enjoy Rewind with a little luxury.


Let us treat you to pop-up entertainment, boutique bars, fancy toilets and private DJs. You can’t really beat table service drinks, in our themed lounge, when they come with a private view of all the action on stage.  

On top of this, you get your very own VIP fast track entrance lane, and a free programme to make sure you don’t miss a thing.

Access to the following;

  • Dedicated VIP entrance lane
  • Exclusive VIP area with boutique bar and dining, private DJs and entertainment.
    The VIP area facilities also include; seated lounge area with table service and private views of the main stage, as well as upgraded toilet facilities.
  • Free festival programme

VIP upgrades are limited, and can be added to your booking at a later stage.

CAMPERVANS

Our very popular Campervan fields will be available for customers once again at all Rewind Festivals.

We have two sizes of Campervan space described below;

- Standard Campervan ( < 6m in length)
- Whopper Campervan ( > 6m in length)

Please ensure you book the correct sized Campervan pass, as this allows us to allocate space for everyone and maintain a safe and comfortable area for everyone.

Customers must purchase:

  1. A Weekend Camping ticket (one per person)
  2. Campervan Pass (one per vehicle)

The campervan field comes with toilet and waste disposal facilities and customers are able to access all standard campsite facilities.

PLEASE NOTE: Campervans cannot be parked in the accessible campsite.

General Camping

Our general camping areas are the perfect place to pitch up for the weekend.


To access our campsite you must purchase a Camping ticket, and access is given for 3 nights( Fri-Sun inclusive).

We have both shower and toilet facilities available within our campsite. It is possible in the new year to sign up for our luxury loo’s option provided by When Nature Calls.

Family Camping

Our family camping area is set within the general campsite, but is prioritised for those accompanied by children at the event.


Accessible Camping

Access applications for Rewind Festival 2018 is now open! 

 

Click HERE for more info and to apply.

 

Boutique Accommodation

With prices starting at just £85 per person (for 3 nights), enjoy Rewind in maximum camping comfort and take advantage of an array of accommodation options, and exclusive facilities in our Boutique campsite.

With premium toilet and shower facilities, pamper facilities, on-site customer service reception that will be manned 24 hours a day and a team of experienced and professional staff on hand to make your stay as relaxing as possible.

Those using our Boutique Camping area will require Weekend Camping tickets.

BOUTIQUE PRE-PAYMENT PLAN

This year, it's even easier to pay for your accommodation. Choose to pay for your tickets in full or spread your payments over easy, affordable monthly instalments.

1. Pay in full:
Login, click the accommodation tab and pay in full

2. Set up a new pre-payment plan: 
For customers wanting to spread their accommodation payments over monthly instalments please call customer service on:  0333 2405 816. Please note there will be a £10 administration fee for using this facility.3. Add accommodation to your existing pre-payment plan:
For customers who already have a pre-payment plan set up, you can add your accommodation to this plan free of charge by calling customer service on: 0333 2405 816.

Read more HERE

Access applications for Rewind Festival 2018 are now Open!

Click HERE to read more on all of rewinds access facilities and to apply.

 

If you would like to become one of Rewind's traders please apply through Green Events Company  HERE. Please then select traders/ apply and click on the tab that applies( Non food, caters, bars).
For more information, or if you wish to send some more info about your stall, you can contact them on info@greeneventscompany.co.uk.

Directions

Details of how to travel to the event sites is listed here on our travel page

Car Parking

Car parking is provided free of charge at each festival site.

PLEASE NOTE: that space is limited and you must select a car parking pass whilst booking your tickets to indicate the day you wish to access our parking facilities.

Pick Up, Drop Off and Buses

There is a designated Pick Up/Drop Off area at each festival site.

No parking is permitted here, and to find this area please follow directional traffic signs.

We advise that you pre-book taxi’s if you wish to be picked up after the festival.

Details of shuttle buses, and public transport links to the festivals will be given in the coming months.

Below are some of the key rules regarding entry to the festival.
Please check our full event terms & conditions for full details.

 

Entry & Re-Entry

Day ticket and weekend ticket holders cannot exit and re-enter the arena.

Those with camping tickets can access the campsite as many times as required.

 

Alcohol & Food

Alcohol brought to the festival must comply with the event regulations which are:


Weekend campers aged 18 and over can bring in limited amounts and types of alcohol and food for their own use (not for resale). You may be asked of proof of age. 

NO GLASS

Alcohol is on sale at the event but you must be 18 or over to purchase. 
Bring ID, you will be asked each time you buy a drink. It is illegal to buy alcohol for another person who is under 18. Challenge 25 is in place at all bars. Accepted forms of ID are passport, driver’s license or anything with a PASS logo.

 

Food and drink cannot be brought into the festival arena. Both will however be on sale inside the arena.

Day ticket holders are not allowed to bring in any alcoholic beverages or food into the festival arena.

Prohibited Items:

Searches will be carried out by the security staff at the festival entrance, and prohibited items will be confiscated. Confiscated items will be destroyed and therefore unavailable for collection on exit from the festival.

 

  glass (all bottles must be decanted into plastic containers)

  no food or drink can be brought into the main music arena

  illegal substances, psychoactive substances and legal highs

  spray paint aerosols

  anything that could be reasonably considered for use as a weapon

  candles, sky lanterns

  portable laser equipment and pointer-pens

  drones, quadcopters, remote controlled flying devices

  megaphones, air horns, compressed air

  fireworks, flares, smoke bombs, smoke machines

  large sound systems (personal speakers must be no more than 30x10x10cm)

  animals with the exception of guide dogs

  generators, apart from those permanently fitted in campervans

  unofficial tabards or hi-vis jackets

  professional camera or video recording equipment (including SLRs and anything with a detachable lens)

  campfires are not permitted

When will the line-up be announced?

The lineup will be announced on the 24th January at 18:00!

When will I receive my tickets?

E-tickets will be emailed approximately 2 weeks before the event date, whereas physical tickets will be dispatched approximately 4 weeks before the event.
If you have not received your tickets within ten days of the event, please contact us on ticketing@rewindfestival.com  

 

Can I upgrade my tickets?

You can log into your account to manage your booking HERE to add on extras and upgrades.

 

When will moorings be available for Rewind South?

Moorings will be available from 24th January at 18:00, on a first come and first served basis. 

 

Will there be cash machines?

Yes, we have multiple cash machines throughout the site. Although we can not guarantee availability due to demand.

 

Is there mobile phone reception?

Mobile reception is generally good but the large amount of people on site could have an adverse affect on connection. It's a good idea to pick a meeting point with your group when you first arrive. 

 

Can I charge my phone?

Yes, you will be able to purchase charging products at the event.

 

Are animals allowed on site?

No, we do not allow animals on site with the exception of guide dogs.

 

Can I camp for one night?

You can camp for up to 3 nights (Fri-Sun inclusive), however, if you choose to only camp for one or two nights, you still require a full weekend camping ticket.

 

Can I park by my tent?

No, we do not permit vehicles in the campsite.

Please click here to view our Terms & Conditions

 

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  • Which Rewind Festival(s) will you be attending?